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Before contacting Mixcity Inc

Please check out our forums or click one of the Frequently Asked Questions links below. Answers to many of your questions about the KueIt software and this website may be found here and by searching the forums.

 

KueIt Video & Screencasts

Checkout our videos that take you step by step through the process of some common KueIt configurations. Also see our video Featuring Fatman Scoop and Mr. Vince and explaining what KueIt is and how it has helped them get ahead of the game.

 

Frequently Asked Questions

1. How do you load an audio file to a key or edit a key?

2. Can I use KueIt on more than one computer?

3. Will I receive a CD in the mail if I buy KueIt from this site?

4. I misplaced or forgot to download my installer file. How can I get the KueIt installer?

5. How do I upgrade to the latest version?

6. Can I purchase KueIt on a different computer than the one I want to install it on?

7. Can I move KueIt to another computer?

8. How does KueIt output the audio? How do I play audio through my mixer?

9. My computer does not meet the minimum system requirements. Can I still run KueIt?

10. Do I need Internet access to use KueIt?

11. Will changing my hardware or Operating System affect my activation of KueIt?

12. How do I use Global Hot Keys?

13. How do I switch back and forth from KueIt to my other application?

14. I like to use Global Hot Keys, but it messes me up when I want to type in a search in other DJ programs. Is there a work-around to this?

15. How do I stop all the sound coming from KueIt?

16. The waveform display is taking too long to draw. Is there a way to speed it up?

17. The output volume is too low. How do I change that?

18. How do I change the volume of the key that's playing?

Support and Contact PDF Print E-mail

Please note that we only offer technical support in English at this time.

For assistance or questions, please click this link to contact Mixcity Inc.